Atlassian
Important changes to Atlassian Server products
Atlassian Gold Solution Partner
Continuously mastering Atlassian products since 2007, Eengagenreap offers tools, solutions, and services to boost your team’s efficiency. Being an Atlassian Partner, we provide professional services, helping you get the most out of your Atlassian applications.
Our certified specialists take care of every implementation step, from license purchasing to solution support. Whether you already run Atlassian solutions or only planning your move, we’ll help you choose, set up, configure, and customize any Atlassian product. We also provide all-round audit of your business processes, from Agile and ITSM/EMS to DevOps and more, to adapt them to the logic of Atlassian, as well as carrying out training for different user groups and teams.
Atlassian products we work with
Services
Our Atlassian service portfolio includes all the essential activities to ensure the effective transformation journey, smooth migration, and qualified configuration and customization of your Atlassian applications.
Our customers can opt for on-demand assistance of our professionals or go for long-term management and support of their Atlassian products.
Atlassian migration
Atlassian stopped selling new Server licenses on February 2, 2021 (PT). Server customers can continue to purchase new Server app licenses until February 2023, and purchase and receive maintenance until February 2024.
You can use Server products until February 2, 2024, which is the official end date of Server products. Eengagenreap Atlassian team is ready to provide an effective migration plan for your move to Atlassian Cloud or Atlassian Data Center, with respect to your specific product and user tier.
From Server to Cloud
We migrate your Atlassian instances to the cloud, retaining the same level of transformation flexibility that you got used to when using the on-premises deployment. Additionally, we assist you with restricted functions in the cloud applications for them to fit into your software and business environments.
From Server to Data Center
We help you migrate to Atlassian Data Center if you would like to maintain the same end-user features as single-instance Server products and remain in your self-hosted environment. Atlassian will continue to offer Atlassian Data Center, an enterprise-grade self-managed edition, for customers who aren't ready to move to Cloud or will require a multi-year transition. The provider will continue to invest in improvements to Data Center and the Data Center apps program to help meet those customers' unique needs.
Setup, configuration, and implementation
As a certified Atlassian Partner, we can advise on the best Atlassian setup to meet your needs. We also use and share best practices for Atlassian application configuration to automate both business-centric and technological workflows of various complexity.
License management
As a certified Atlassian reseller, we will act as a one-stop shop helping you select the right Atlassian license package. We advise on the most cost-effective license options for renewals, upgrades, and downgrades of the user count.
Full-cycle DevOps enablement
We build DevOps infrastructures with the Atlassian tools at heart to foster project planning, operations management, continuous integration, implementation, and feedback. With your business specifics in mind, we analyze and optimize your software delivery processes to cut down on the overall deployment time by 7.5-10 times. We also provide long-term Atlassian quality assistance: we do regular checkups of Atlassian-based solutions, assess their functional strength and usability, as well as suggest and implement improvements.
User and admin training
Eengagenreap Atlassian consultants can help you if you want your employees to use Atlassian products painlessly or look for best practices and expert guidance on possible enhancements. With our training, you will stop navigating Atlassian products intuitively and become a confident user or admin.
Additional services by our Atlassian experts
Custom development
Our developers build custom Atlassian solutions to meet your requirements when out-of-the-box Atlassian products and Marketplace add-ons don’t cut it, the current user tier no longer suits your needs, or the available functionality is overkill. We take up Atlassian software development to deliver plugins, custom fields, dashboards and reports for you to target specific user groups, organize your projects, create dynamic charts, and build custom reports.
Solution integration
We use various approaches to integrate Atlassian products with third-party software you use, depending on your goals and software environments. Our Atlassian experts will connect your products to other apps, external databases, platform-based or custom services.
Maintenance and support
We provide Atlassian support services that range from maintaining the system’s health to making it comfortable for admins and users to work with and manage the setup. Eengagenreap experts provide L1-L3 support as well as 24/7 monitoring of the deployment with instant alerts to any technical issues. If you decide to keep your Server solution or shift to using Atlassian Data Center, we are ready to support you.
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