EnR Case Studies

Business Context :

To enlighten the consumer about the benefits of Tea and Tisanes, thereby encourage them to adopt a healthier lifestyle and wellbeing!
Mission is to offer tea not only as a beverage but as a lifestyle habit to one and all suiting their tastes
Tea with Healing Herbs in sync with personalized tech assessment

EnR Solution :

Built the state of the art UI responsive ecommerce website
Multiple Artificial Intelligence (AI) and Machine Learning (ML) based prediction models like Customer Health Analysis, Diabetics Prediction, Mental Health Status Check etc
Conversational AI or CHATBOT in website to provide 24 X 7 support

Business Context :

Unavailability of a platform to showcase the hospital services and capabilities of Al Osrah
Improve the service availability
Scale the business efficiency

EnR Solution :

Built a fresh new multi-lingual ( English and Arabic) website in React and Node JS
Introduced a simple and strong online appointment booking application
Integrated a CHATBOT into website to respond to the basic customer queries round the clock
Facility to contact helpdesk through both the website and CAHTBOT together.
Superior mobile responsive design

Business Context :

Unavailability of a platform to showcase the complete services and offerings of SXM Marhsal
Improve the service availability
Scale the business efficiency

EnR Solution :

Transformed their old legacy website into a WordPress based website for the ease of the customer to manage the content easily
Integrated a CHATBOT into website to respond to the basic customer queries round the clock
Facility to contact helpdesk through both the website and CAHTBOT together.
Superior mobile responsive design

Select Customer Success Stories in CHATBOT

E-Learning Assist for an International School in UAE

End to End learning experience with an assist for Student, Parent, Teacher and Admin
Conduct personal, engaging, and conversational e-learning session for Students
Omnichannel experience in terms of quiz, class test, query session and 1-1 H.E.A.L session for students with Teachers
Status and Event notifications from Admin, Omni-channel monitor ward’s performance from Parents

B2B Consignment Logistics Tracking for a Major Logistics Company

Elimination of efforts in training staff on web applications for consignment tracking
Instant end user satisfaction with accuracy of fulfilment of the request by using ML driven responses
Effective usage of resources to serve parallel unlimited users
Tech Stack : Wit.ai chatbot building engine for NLU and NLP output. Integration with Node.JS based middleware

Employee Engagement for HR Management

Pandemic Emotional Quotient Analysis
Interactive bot driven conversational counselling system
Increased end user satisfaction with accuracy of fulfilment of the request by using ML driven responses
Tech Stack : Google Home Voice device & Dialog Flow conversational AI Platform

Knowledge Bot for a Credit Rating Agency in US

Select Customer Success Stories in RPA

Training and Transition for a major banking firm

Solution to create and manage help documentation and training materials using their existing resources and least overhead.
One click export of documentation & videos
90% reduction in manual effort in creating documentation
40 videos created per week/user with text and voice annotation & branding
70% time saved in manual documented effort

Operation Transformation for an Insurance customer

The insurance contact center had 10+ application touch points across multiple channels using multiple technologies, but there was no management platform keeping track of the complex
Needed to visualize the processes and get total transparency into process flows to improve efficiencies which could not attempted manually due to the complexity of the exercise and resource constraints
BPMN, Swimlane, Time and Motion study, SOP documents, Training assets, Process Insights generated with a single click and viewed on an interactive dashboard
68% productivity savings per activity 40% savings on training effort

Automation Assessment and Execution for a Premium Educational Institution

Data extraction of 2.3 million data elements from non-standard data sources
Complex and non-standard forms with multiple scenarios, limited SME bandwidth etc were some business challenges
Deployed the Automated Solution to capture metadata to standardize output at sector level
100% Process Discovery Accuracy 40% SME efforts savings in PD

EnR Case Studies

Business Transformation thru Technology For Tea Entrepreneurship in India

Technology Transformation For Hospital in Saudi

Technology Transformation For Security Services Firm in Caribbean

Select Customer Success Stories in CHATBOT

E-Learning Assist for an International School in UAE

B2B Consignment Logistics Tracking for a Major Logistics Company

Employee Engagement for HR Management

Knowledge Bot for a Credit Rating Agency in US

Select Customer Success Stories in RPA

Training and Transition for a major banking firm

Operation Transformation for an Insurance customer

Automation Assessment and Execution for a Premium Educational Institution

Our Clients

HALDIRAM NAGPUR

ORANGE O TEC

BOMBEY TOOLS

ADHESIVE SPECI.

GROZ TOOLS

CREMICA

ANMOL BISCUITS

BUNGE

WEIKFIELD

MDH GROUP

PANASONIC

CROMPTON

V-GUARD

KENSTAR

SCHNEIDER

ATOMBERG

CAMPUS SHOES

VIP

HAMILTON

CHICCO

DOMS

BOROSIL

HINDWARE

ASTRAL ADHESIVES

MERINO

DORSET

OZONE OVERSEAS

KIRLOSKAR

TAFE

JAMNA AUTO

GOODYEAR

MOTUL

KLUBER

HENKEL

SARVESHWARI

HALDIRAM BHUJIAWALA

MAC IMPEX

KAPIVA

PURI OILS

ORION

ORGANIC TATTVA

CONCEPT WEAVERS

UDAY FASHIONS

V&M

KPH

PIGEON INDIA

MEENAKSHI POLYMERS

YUTAKA

MK AUTO

MEHTA AUTOMOTIVES

BINATONE

WYBOR

EAUSET

HARDWYN

HI-TECH RADIATORS

CM ENVIROSYSTEMS

SEAGA

VICTOR RACKET

KAMDHENU PAINTS

OZELL COONER

EURODEC

KAKA INDUSTRIES

SATIN NEO

WOODOFA

ASHOK MASALE

DFM FOODS