EnR Case Studies
Business Transformation thru Technology For Tea Entrepreneurship in India
EnR deployed an ecommerce website to sell the Tea related ingredients which has the medicinal power to prevent diseases and change your lifestyle
Business Context :
- To enlighten the consumer about the benefits of Tea and Tisanes, thereby encourage them to adopt a healthier lifestyle and wellbeing!
- Mission is to offer tea not only as a beverage but as a lifestyle habit to one and all suiting their tastes
- Tea with Healing Herbs in sync with personalized tech assessment
EnR Solution :
- Built the state of the art UI responsive ecommerce website
- Multiple Artificial Intelligence (AI) and Machine Learning (ML) based prediction models like Customer Health Analysis, Diabetics Prediction, Mental Health Status Check etc
- Conversational AI or CHATBOT in website to provide 24 X 7 support
Technology Transformation For Hospital in Saudi
EnR helped to build a state of the art mobile responsive web app as the stepping stone to a bigger tech transformation
Business Context :
- Unavailability of a platform to showcase the hospital services and capabilities of Al OsrahÂ
- Improve the service availability
- Scale the business efficiencyÂ
EnR Solution :Â
- Built a fresh new multi-lingual ( English and Arabic) website in React and Node JS
- Introduced a simple and strong online appointment booking application
- Integrated a CHATBOT into website to respond to the basic customer queries round the clock Â
- Facility to contact helpdesk through both the website and CAHTBOT together.
- Superior mobile responsive design
Technology Transformation For Security Services Firm in Caribbean
EnR helped digitally transform their legacy website into the state of the art mobile responsive web app
Business Context :
- Unavailability of a platform to showcase the complete services and offerings of SXM Marhsal
- Improve the service availability
- Scale the business efficiency  Â
EnR Solution :
- Transformed their old legacy website into a WordPress based website for the ease of the customer to manage the content easily
- Integrated a CHATBOT into website to respond to the basic customer queries round the clock Â
- Facility to contact helpdesk through both the website and CAHTBOT together.
- Superior mobile responsive design
Select Customer Success Stories in CHATBOT
E-Learning Assist for an International School in UAE
- End to End learning experience with an assist for Student, Parent, Teacher and Admin
- Conduct personal, engaging, and conversational e-learning session for Students
- Omnichannel experience in terms of quiz, class test, query session and 1-1 H.E.A.L session for students with Teachers
- Status and Event notifications from Admin, Omni-channel monitor ward’s performance from Parents
B2B Consignment Logistics Tracking for a Major Logistics Company
- Elimination of efforts in training staff on web applications for consignment tracking
- Instant end user satisfaction with accuracy of fulfilment of the request by using ML driven responses
- Effective usage of resources to serve parallel unlimited users
- Tech Stack : Wit.ai chatbot building engine for NLU and NLP output. Integration with Node.JS based middleware
Employee Engagement for HR Management
- Pandemic Emotional Quotient Analysis
- Interactive bot driven conversational counselling system
- Increased end user satisfaction with accuracy of fulfilment of the request by using ML driven responses
- Tech Stack : Google Home Voice device & Dialog Flow conversational AI Platform
Knowledge Bot for a Credit Rating Agency in US
- Need for an AI solution to understand credit analysts intent through simple queries and easily retrieve the information
- A conversation virtual assistant to automate the process of browsing huge document repositories and locate content from policy guides, SOP, manuals etc.
Select Customer Success Stories in RPA
Training and Transition for a major banking firm
- Solution to create and manage help documentation and training materials using their existing resources and least overhead.
- One click export of documentation & videos
- 90% reduction in manual effort in creating documentation
- 40 videos created per week/user with text and voice annotation & branding
- 70% time saved in manual documented effort
Operation Transformation for an Insurance customer
- The insurance contact center had 10+ application touch points across multiple channels using multiple technologies, but there was no management platform keeping track of the complex
- Needed to visualize the processes and get total transparency into process flows to improve efficiencies which could not attempted manually due to the complexity of the exercise and resource constraints
- BPMN, Swimlane, Time and Motion study, SOP documents, Training assets, Process Insights generated with a single click and viewed on an interactive dashboard
- 68% productivity savings per activity 40% savings on training effort
Automation Assessment and Execution for a Premium Educational Institution
- Data extraction of 2.3 million data elements from non-standard data sources
- Complex and non-standard forms with multiple scenarios, limited SME bandwidth etc were some business challenges
- Deployed the Automated Solution to capture metadata to standardize output at sector level
- 100% Process Discovery Accuracy 40% SME efforts savings in PD